Refund Policy

At YumSnap.app (CookMate AI), all online credit and debit card transactions are securely processed through Stripe. Please read our refund guidelines carefully.

1. 7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee on initial subscription purchases. If you are not completely satisfied with our AI recipe assistant, you may request a full refund within 7 days of your transaction date.

2. How Stripe Refunds Work

Because payments are handled securely via Stripe:

• Once your refund request is approved, we initiate the refund directly from our Stripe dashboard.
• Stripe automatically credits the funds back to your original payment card.
• Depending on your banking institution, it typically takes 5 to 10 business days for the credited amount to reflect on your bank statement.

3. Subscription Cancellations

You can cancel your subscription at any time directly through your account dashboard. Cancellation stops all future recurring charges, and you will retain access to your paid features until the end of your current billing period.

4. Contact Support

If you have any questions or need help with a transaction reference, please contact our support team through the platform.